Hitchhiker's
Guide to the Forums - Receiving Help
by kirupa :
18 June 2006The forums are an excellent resource
to receive help on your technical issues. There is a wide
range of talented individuals who are more than willing to
volunteer their time to help a fellow designer or developer
out.
In order to increase the likelihood of getting your
question answered, the following rules of thumb seem to work
well:
The forums have over several millions posts from users
such as yourself. There is a good chance that your
question was asked and answered at an earlier time. You
can search the forums by clicking on the Search link and
entering your terms:
You will often find numerous results,
and you can try to refine the results by searching again
using more specific keywords.
If nobody can understand your question, then it will be
very difficult to help you. I know it can be frustrating
to spend the extra five minutes to describe your problem
in detail (especially after a long time of frustrated
bug-fixing), but the extra effort will definitely be
worth it. A clear question increases your chances of
receiving a clear answer.
For the most part, most kirupians will do their best to
help you find the answer. You should not expect them to
do the work for you. Part of the learning process is
understanding what the problem is and attempting to fix
the problem by yourself. We are here to guide you, but
don't expect us to finish the work for you.
A thread title that is descriptive is a lot more useful
than one that is pretty generic. For example, a thread
such as "Help me!" is less useful than one such as
"Counter variable resets to zero after a scene change."
For many technical questions, there are many ways of
trying to pinpoint what the problem may be. If you can
provide a summary of the fixes you have tried, it might
help the other person provide you with some tips that
you might not have considered.
Please remember, everybody on the forums volunteers
their time to help make sure that you find answers to
your questions. Be aware of that, and treat them nicely.
They do not have to help you (or anybody else!), but
they choose to do so unselfishly.
On the next page,
you will learn how to make your posting experience unique!
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